The following is a list of questions that are frequently asked regarding the StudentRent.com web site and service. Please click on the question to instantly scroll to the answer.
A: On StudentRent.com! We are currently offering several free listing options. Go ahead and take advantage of our free listing options. There is no obligation to extend your listing. "Free" on StudentRent.com is actually free! (Top of Page)
A:Only active listings will appear in the search. New listings are posted periodically. Old listings expire or are hidden when rentals are no longer avalable. We cannot garantee that there are active listings in your area. We do however encourage people to post new listings all the time. (Top of Page)
A: We recommend that you list your rooms for rent with the Room For Rent option. If you have several rooms in one house that you rent independently, you only need to post one ad. If you have rooms available in several different homes, then post a new ad for each room.
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A: We recommend that you list your homes with the Single Unit option. If you have several homes that you rent independently, you may want to post a new ad for each house. Same for several apartments, condos, etc. (Top of Page)
A: If you represent an entire apartment complex, we recommend that you list with the Multi Unit option. If you have several apartments in different complexes that you rent independently, you may want to post a new ad for each apartment with either the Multi Unit or Single Unit options. Same for several condos, etc. (Top of Page)
A: The standard StudentRent.com search includes an option to select the type of housing that you are looking for. If you aren't finding listings for a particular type of housing such as student apartments, try leaving the type field blank. (Top of Page)
A: No!. StudentRent.com does not limit
users to students only. We strive to provide property managers
with an opportunity to advertise their properties to potential
renters who seek student friendly housing solutions.
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A: StudentRent.com's dynamic advertising campaign varies
based on active listings on the site. Our efforts include
but are not limited to sponsored ads on major search engines,
links on related web sites including many university's recommended
links sites, bulletin boards, post cards, and word-of-mouth.
We do not send spam email or use popup advertising. (Top of Page)
A: Yes. StudentRent.com provides maximum flexibility to our clients. As a member, you have full control over your listings including the ability to delete or remove your listing at any time, 24 hours 7 days a week. Simply login and select "Delete" next to the ad that you wish to cancel. (Top of Page)
A: Yes. StudentRent.com provides maximum flexibility to our clients. As a member, you have full control over the content of your listings, except the address, 24 hours 7 days a week. (Top of Page)
A: No. You do not need to become a member to search for listings. Use quick search to start looking for a place right now. Becoming a search member allows you to save searches, receive new listings alerts via email, and more. (Top of Page)
A: The minimum system requirements to run StudentRent.com are:
We also recommend:
A: StudentRent.com only accepts credit card payment via PayPal's secure online payment service. You will never be asked by StudentRent.com to give your credit card or bank account information online or by any other means. StudentRent.com does use SSL or Secure Sockets Layer and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 3.0 or later and other popular browsers for pages that pass sensitive information like passwords. Your security is extremely important to us. Please contact us at sales@StudentRent.com to arrange alternative payment (may require 7 business days to process) or if you receive an email requesting credit card or bank account information.
A: If you are using Internet Explorer 5, select "Options" from the "Tools" menu, click the "Accessibility" button, and check "Ignore font sizes specified on web pages". If you do that, you can set your font size to "largest", making it easier to read. (Top of Page)
A: This problem can be caused by one of the following:
Check to be sure you've spelled your Username and password correctly. If you've forgotten either or both, you can use our Password, Username, and Account Questions form to get the information you need. Some browsers do not support secure sign in. If you are using a proxy server to access the Internet, the proxy server may not support secure sign in. (In other words, if you are not directly connected to the Internet and are going through a gateway or firewall, you may not be able to use secure sign in.). To avoid problems, it is recommended that you use the most current version of your preferred browser.If you suspect your account has not been set up correctly, please contact the help center at: help@StudentRent.com